Repairs & Service

Every Swiss watch unequivocally stands as a testament to watch-making excellence. Their unwavering commitment to precision in design and craftsmanship is enabling us to establish a world-class after-sales service network in Kolkata.

We ensure that every timepiece is meticulously maintained to the highest standards, to be passed down through generations, living on as a symbol of timeless quality and legacy.

Partial Service

Outer Casing Part Change
Buffing & Polishing
Pressure Testing

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Quick Service

Battery Replacement
Strap Replacement
Link Adjustment

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Complete Service

Dismantale and Physical Check
Electronic Module Check
Consumption Test
Lubrication of MovementsLubrication of Movements
Lubrication of Movements
Water Resistance Test
Cleaning
Buffing & Polishing
Six Day Physical Testing on Winder

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Buffing & Polishing

We are equipped with polishing tools and buffing brushes to give a shining, glossy finish or a glorious matte texture that your watch should have

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Ultrasonic Cleaning

For a deeper clean beyond simply wiping your watch with a damp cloth, specialized equipment and tools are used to thoroughly clean every crevice—around the case, between the lugs and straps, and within the bracelet links. This process removes hidden grime and dirt that dulls your watch’s appearance over time. With ultrasonic

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Our process

Create a Service Request

Drop your watch at our service center or at an Exclusive Lines store near you.
Approve Estimation

Our team of experts will inspect your watch and send you an estimation within 3 working days.
Service Begins

On approval of the estimation, your watch joins the service queue and our team of experts commence work on it.
Pickup

To ensure transparency and trust, we require all customers to visit the service center to personally receive and verify the repaired watch.
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VISIT US

Our boutiques are spread across the city to be accessible to you

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Our process

Create a Service Request

Approve Estimation

Service Begins

Pickup